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ADMAS Chatbot: Ethiopia’s Game-Changer for Startups and SMEs

By Addis Insight

February 24, 2025

ADMAS Chatbot: Ethiopia’s Game-Changer for Startups and SMEs

NUNA Ethiopia has launched ADMAS Chatbot, an AI-powered business development tool aimed at supporting startups, SMEs, and entrepreneurs in Ethiopia. The chatbot is designed to provide easy access to business resources, industry insights, and mentorship opportunities. The initiative has been developed in collaboration with the Ministry of Innovation and Technology – Ethiopia, the Japan International Cooperation Agency (JICA), and various industry stakeholders. ADMAS aims to enhance access to critical business information and advisory support through AI technology. ADMAS Chatbot seeks to address challenges in the startup ecosystem by offering: The launch event featured contributions from several key figures, including: Selamyhun Adefris Haile, Pazion Cherinet, Bejai Naiker, and Rehab Eldin Abdalla – Panelists who provided insights on business innovation and growth. Beneyam Berehanu Haile – Moderator of the discussion, facilitating conversations on the chatbot’s role in business development. Industry partners – Contributions from ZERGAW CLOUD SERVICE PROVIDER, VP Trading, and Bridge Ethiopia in the development of ADMAS. ADMAS Chatbot is designed to improve access to business knowledge and services, potentially benefiting Ethiopia’s growing entrepreneurial community. By utilizing AI technology, the tool aims to provide an efficient and scalable solution for business inquiries and mentorship. NUNA Ethiopia continues to focus on innovation and business support. With ADMAS Chatbot now available, businesses and entrepreneurs can explore its features and determine its effectiveness in their operations.

Samsung Galaxy S25 Ultra Officially Launches in Ethiopia, Featuring Amharic Language Support

By Addis Insight

February 20, 2025

Samsung Galaxy S25 Ultra Officially Launches in Ethiopia, Featuring Amharic Language Support

Addis Ababa, Ethiopia – Samsung has officially introduced its latest flagship smartphone, the Galaxy S25 Ultra, in Ethiopia during an exclusive event held at the Sheraton Addis Hotel. The launch marks a significant milestone for Samsung’s presence in the Ethiopian market, with special emphasis on the device’s enhanced Amharic language support, a feature that has sparked widespread interest among local consumers. The Galaxy S25 Ultra comes equipped with cutting-edge artificial intelligence (AI) technology designed to simplify everyday tasks and enhance user experiences. Samsung executives and industry experts at the event highlighted how the phone’s AI capabilities can improve health tracking, fitness routines, lifestyle efficiency, and photography. One of the most notable advancements is its ability to provide real-time language translation, now with Amharic support, making communication smoother for Ethiopian users. This feature, part of Samsung’s Live Translation tool, can translate voice calls and text messages across 17 languages, allowing users to engage seamlessly across different linguistic backgrounds. Additionally, the device’s AI-driven enhancements extend to voice-assisted controls, where users can retrieve emails, make calls, and access media hands-free. The advanced noise cancellation system ensures clear audio experiences even in noisy environments, a feature that will benefit users in bustling urban settings. The Galaxy S25 Ultra is not only a technological powerhouse but also a design statement. Samsung has introduced the device in a selection of premium colors, including Titanium Silver Blue, Titanium Black, Titanium White Silver, and Titanium Gray, reflecting its sleek and futuristic aesthetic. At the heart of the phone’s appeal is its revolutionary camera system, designed to elevate smartphone photography to professional levels. The 200MP primary camera, supported by enhanced AI-driven image processing, offers superior clarity, even in low-light conditions. The phone also boasts improved zoom capabilities, allowing users to capture distant subjects with unprecedented sharpness. Samsung’s adaptive refresh rate display, now reaching up to 120Hz, ensures ultra-smooth visuals for gaming and streaming, making it an ideal device for entertainment enthusiasts. Speaking at the launch event, Sarah Tadesse, CEO of Samsung Ethiopia, emphasized the company’s dedication to meeting the evolving technology needs of Ethiopian consumers. “At Samsung, we are committed to bringing innovative experiences to our customers. With the launch of the Galaxy S25 Ultra, we are introducing a device that seamlessly integrates cutting-edge AI technology, world-class photography, and local language support to enhance everyday digital interactions,” she stated. The phone’s deep integration with local languages underscores Samsung’s recognition of Ethiopia’s growing tech-savvy population and its demand for more personalized digital solutions. Samsung’s Galaxy S25 Ultra cements the brand’s position as a global leader in consumer technology, with a focus on AI-driven enhancements that redefine smartphone capabilities. The company remains at the forefront of mobile innovation, developing devices that bridge the gap between technology and daily life. With the introduction of the Galaxy S25 Ultra in Ethiopia, Samsung is setting a new standard for smartphone functionality, user experience, and localized innovation. Ethiopian consumers can now experience the future of mobile technology, tailored to their needs, in their own language.

Ethiopia Set to Introduce New Passport and Visa System by End of the Month

By Addis Insight

February 16, 2025

Ethiopia Set to Introduce New Passport and Visa System by End of the Month

Ethiopia is set to officially introduce a new passport and visa system by the end of the current Ethiopian month, Yekatit 2017 (February 2025), according to the Immigration and Citizenship Service. The revised passport, designed with advanced security features and enhanced aesthetics, will replace the existing version, while the visa system will also undergo a major transformation. This announcement was made during an inspection visit by the Standing Committee on Foreign Affairs of the House of People’s Representatives to the Immigration and Citizenship Service headquarters. The newly designed passport is said to be significantly superior to the current one in terms of color, design, content, and security. The internal pages of the passport will feature cultural and historical landmarks from Ethiopia, including Aksum, Gondar, the Great Wall of Jegol, coffee production, and other national heritage sites. Alongside the passport update, Ethiopia will also introduce a new visa sticker and an electronic visa system. The Ministry of Foreign Affairs has informed the diplomatic community about these changes, emphasizing that Ethiopia’s visa process has been fully digitized, replacing the old handwritten system. According to Deputy Director Ato Biki, the previous system, where visas were issued manually, had security loopholes. The new system ensures that all residency permits, visas, and passports will be processed digitally, enhancing security and efficiency. A significant change in the travel documentation process is the introduction of fully biometric data registration for emergency travel documents. Previously, these documents were issued on paper, allowing certain foreign nationals, including Eritreans, to claim refugee status and exit the country more easily. The new system aims to eliminate fraud and increase accountability. Officials highlighted that the old laminated passport design had vulnerabilities, making it easier to forge. There have been reports of Ethiopian passport booklets being illegally copied and distributed in Uganda and Somaliland. The new electronic passport, featuring biometric security, will make counterfeiting nearly impossible. Another key change is the localization of passport production. Previously, Ethiopian passports were printed abroad without direct government oversight. The new passports will be designed, produced, and controlled domestically, ensuring stricter security and national oversight. The Immigration and Citizenship Service recently revised its pricing structure for passport issuance. Standard processing will cost 5,000 ETB, while an expedited passport available in two days will cost 25,000 ETB. A five-day expedited service will be priced at 20,000 ETB. Fees for lost or damaged passports range from 13,000 ETB to 40,000 ETB, depending on the case. With the implementation of these changes, Ethiopia aims to modernize its immigration services, enhance national security, and improve the efficiency of passport and visa processing. The new system is expected to officially roll out by the end of Yekatit 2017 (February 2025), with the old passport remaining valid until Sene 2017 (July 2025).

Ethiopian Airlines Transports 50 Million Flower Stems for Valentine’s Season

By Addis Insight

February 15, 2025

Ethiopian Airlines Transports 50 Million Flower Stems for Valentine’s Season

Ethiopian Cargo and Logistics Service has successfully transported an impressive 50 million stems of flowers, amounting to 4,200 tons, in preparation for the Valentine’s season. As one of the world’s leading air cargo operators, Ethiopian Cargo plays a crucial role in the global flower supply chain, ensuring that fresh blooms reach markets across different continents just in time for the most romantic day of the year. The majority of these shipments originated from key flower-producing regions, including Addis Ababa (Ethiopia), Nairobi (Kenya), and Bogotá (Colombia). These regions are globally recognized for their high-quality flower production, particularly roses, which are in high demand during Valentine’s Day. Ethiopian Cargo efficiently transported these floral shipments to major international markets such as Liege (Belgium), Brussels (Belgium), and various destinations across the Middle East. These hubs serve as key distribution points, enabling flowers to reach florists and retailers across Europe, the Gulf region, and beyond. To meet the heightened demand of the Valentine’s season, Ethiopian Cargo deployed its state-of-the-art Boeing 777 freighter aircraft, which are equipped with advanced temperature-controlled cargo holds. This ensures that the delicate flowers remain fresh throughout their journey, preserving their beauty and quality upon arrival. Ethiopian Cargo’s extensive cool chain logistics solutions and efficient handling systems have made it a trusted partner for flower exporters worldwide. As the largest cargo operator in Africa, Ethiopian Cargo continues to expand its capabilities, reinforcing its position as a critical link in the global flower export industry. By prioritizing reliability and efficiency, the airline enables flower growers and exporters in Africa and Latin America to connect with international buyers, helping businesses thrive while delivering joy to millions of people around the world. “At Ethiopian Cargo, we take pride in being a go-to partner for the global flower industry, especially during peak seasons like Valentine’s Day,” the company stated. “Our commitment to excellence in air freight services ensures that every petal reaches its destination fresh and vibrant, spreading love and happiness across the globe.” With its strong global network, cutting-edge logistics infrastructure, and commitment to quality, Ethiopian Cargo continues to play a leading role in transporting flowers and perishable goods worldwide, reinforcing Ethiopia’s position as a key player in the international flower export market.

Ethiopia loses 11,500 jobs, 18 foreign companies following AGOA suspension

By Staff Reporter

February 15, 2025

Ethiopia loses 11,500 jobs, 18 foreign companies following AGOA suspension

NBE report reveals industrial parks have suffered USD 45mln revenue losses Ethiopia’s economy has taken a significant hit since its suspension from the African Growth and Opportunity Act (AGOA) in January 2022, with 18 foreign companies leaving the country, over 11,500 jobs lost, and industrial parks suffering a combined revenue loss of USD 45 million. A new report by the National Bank of Ethiopia (NBE) reveals the extent of the damage, highlighting the challenges faced by the textile and leather industries, which were heavily reliant on duty-free access to the US market. The report, titled ‘Impact of the Suspension of AGOA on the Export of Leather and Textile Products in Ethiopia,’ was conducted by the NBE’s Domestic Economic Analysis and Publication Directorate and published in its Birritu newsletter. It provides a detailed look at the economic fallout from Ethiopia’s removal from AGOA, a US trade program that grants tax exemptions to eligible sub-Saharan African countries. The Biden administration moved to delist Ethiopia from the preferential trade program in late 2021, accusing the government of committing human rights violations during the two-year northern war. Since then, close to 11,500 employees have been laid off at industrial parks across the country, with the hardest-hit areas being the Hawassa Industrial Park (4,321 jobs lost), Mekelle (2,885), and Bole Lemi (1,097), according to the report. The job losses have disproportionately affected young women, who make up a significant portion of the workforce in Ethiopia’s garment factories. The report notes that efforts have been made to relocate these workers to other companies, but fails to elaborate on how successful these efforts have been. Meanwhile, no less than 20 companies have either shut down or scaled back operations. Flagship Hawassa Industrial Park alone saw eight companies leave, while Bole Lemi and Adama lost five and three companies, respectively. “Following Ethiopia’s removal from AGOA due to the United States government’s accusations of human rights violations during the northern Ethiopia conflict, both the value and volume of its textile and leather exports declined. Additionally, 18 companies have closed, and more than 11,000 jobs have been lost,” it reads. Despite poor penetration of the US market, AGOA offered significant benefits to Ethiopia, particularly its textile and leather industries, since its inception in May 2000. Data from the US Commerce Department indicates that Ethiopia exported goods valued at close to USD 277 million to the United States duty-free under the trade program in 2021. Textiles and apparel accounted for more than 90 percent. While the report claims the fallout from the AGOA suspension has not been as severe as was predicted by the Ministry of Industry, which expected significant economic disruption and an estimated one million jobs falling into risk, the effects are undeniable. For  instance,  Hawassa Industrial Park, which employed over 35,000  workers, was severely affected as major investors, such as PVH (the  parent company of brands like Calvin Klein and Tommy Hilfiger),  withdrew following the suspension. The report also notes that the departure of key investors has disrupted supply chains that were previously geared towards the US market, while indicating that export-oriented companies across all industrial parks have experienced a sharp decline in export capacity due to the termination of contracts with international clients. “Some companies have shifted their focus to the domestic market as a result. The [Industrial Parks Development] Corporation’s production has decreased, and many companies that exited did not properly hand over their facilities or equipment, preventing the Corporation from finding new investors to replace them. As a result, the vacated production sheds remain non-operational,” it reads. The NBE report underscores the need for Ethiopia to diversify its export markets and reduce its reliance on AGOA. Its authors note that while the program provided significant benefits, its suspension has exposed the fragility of Ethiopia’s export-oriented industries.

MIDROC Investment Group Breaks Ground on 2.6 Billion Birr Luxury Resort in Hawassa

By Addis Insight

February 14, 2025

MIDROC Investment Group Breaks Ground on 2.6 Billion Birr Luxury Resort in Hawassa

Hawassa is set to welcome a new era of luxury and hospitality as MIDROC Investment Group officially begins construction on its latest landmark project—a 2.6 billion birr resort that promises to redefine tourism in the city. The highly anticipated resort, Four Points by Sheraton Hawassa, is being developed on a 21,000-square-meter prime location, offering breathtaking views and world-class amenities. The project was officially launched by Sidama Regional State Head, Desta Ledamo, in a ceremony attended by senior officials, business leaders, and esteemed community elders. Speaking at the event, Ato Solomon Zewdu, Deputy CEO of MIDROC’s Hotel and Resort Sector, highlighted the resort’s significance: “This luxury resort is designed to host major national and international events efficiently, boosting Hawassa’s appeal as a premier destination for business and leisure travelers alike.” Beyond its architectural and hospitality ambitions, the project brings a significant economic impact. During construction alone, it will generate 500 job opportunities, while once operational, it is expected to permanently employ more than 350 residents from Hawassa and the surrounding region. Sidama Regional State Administrator Desta Ledamo emphasized the resort’s contribution to the region’s growing tourism industry: “This development will enhance the city’s hotel and tourism sector, creating new opportunities and strengthening the local economy.” Hawassa City Mayor Mekuria Mershaye echoed this sentiment, pledging the city’s full support in ensuring the project’s timely completion. As construction gets underway, Four Points by Sheraton Hawassa is poised to become a symbol of progress and luxury, attracting high-profile visitors, international conferences, and leisure seekers to the vibrant city. With MIDROC Investment Group at the helm, this ambitious project signals a new chapter for Hawassa, elevating its status on the national and global tourism map.

Ethiopia’s Inflation Declines as Exports and Foreign Exchange Flows Increase

By Addis Insight

February 14, 2025

Ethiopia’s Inflation Declines as Exports and Foreign Exchange Flows Increase

Addis Ababa, Ethiopia – Ethiopia’s economic landscape is undergoing significant changes, with inflation rates reaching a five-year low, exports witnessing record growth, and foreign exchange availability improving. The latest data from the National Bank of Ethiopia (NBE) and the Ethiopian Statistical Service indicate a shift in key economic indicators, reflecting ongoing policy adjustments and market responses. Ethiopia’s inflation rate dropped to 15.5% in January 2025, down from 29.4% in January 2024, representing a 13.9 percentage point decline. This marks the lowest inflation level recorded in the last five years. The reduction in inflation is attributed to a combination of monetary policy measures, stabilized supply chains, and improved domestic production. These trends suggest a decrease in consumer price pressures, particularly in essential goods. However, the sustainability of this decline will depend on factors such as global commodity prices, agricultural performance, and policy execution in the coming months. Ethiopia’s exports have experienced a historic surge, reaching $3.27 billion in the July–December 2024 period, more than doubling from $1.60 billion in the same period of 2023—an increase of 104.3%. This growth is largely driven by gold and coffee exports, which have seen substantial gains: Meanwhile, total imports declined by 4%, falling from $8.99 billion in July–December 2023 to $8.63 billion in July–December 2024. This decline in imports is partly due to foreign exchange constraints, local production increases, and government policies aimed at reducing dependency on imported goods. Remittance inflows and foreign exchange sales by banks have both increased, signaling greater foreign currency availability in the market. While these developments are positive, analysts note that sustained foreign exchange stability will depend on factors such as export performance, foreign direct investment (FDI) inflows, and government reserve policies. The Ethiopian financial sector is also undergoing adjustments, with key interest rates moving closer to market levels. These interest rate adjustments suggest a shift toward a more market-driven financial system, potentially enhancing credit availability and overall economic stability. The current economic trends suggest a shift in Ethiopia’s economic landscape, with declining inflation, rising exports, and growing foreign exchange availability. However, several challenges remain: As Ethiopia navigates these economic adjustments, policymakers, investors, and businesses will be monitoring developments closely to assess long-term stability and growth potential.

Ethiopia’s Gold Exports Surge 735%, Foreign Currency Inflows Jump 23.3%

By Addis Insight

February 13, 2025

Ethiopia’s Gold Exports Surge 735%, Foreign Currency Inflows Jump 23.3%

The National Bank of Ethiopia (NBE) has announced significant economic changes, with inflation dropping to 15.5% in January 2024, down from 29.4% a year ago—a 13.9 percentage point decline. Food inflation fell by 16.6 percentage points, while non-food inflation dropped by 10.2 percentage points. Meanwhile, Ethiopia’s export sector has reached record highs, with gold exports surging by 735.2% compared to last year and coffee exports rising by 60%. In contrast, total imports have fallen from $8.99 billion (July–December 2023) to $8.63 billion in the same period of 2024, reflecting adjustments to the exchange rate. Foreign currency inflows are also strengthening, with private individual transfers via banks increasing by 23.3%. Additionally, the daily average of foreign exchange sales by banks has nearly doubled, rising from $22.0 million in August to $42.9 million in January. Interbank market activity continues to grow, with trading volumes increasing in both the money and foreign exchange markets. The interbank money market’s cumulative transactions peaked at ETB 183.3 billion in week 12, indicating improved liquidity and market confidence.

Neb Bank Launches New Digital Payment Systems

By Addis Insight

February 13, 2025

Neb Bank Launches New Digital Payment Systems

Neb International Bank has officially launched its latest digital service applications, Neb Amber Pay and Neb Paystream, designed to streamline financial transactions and enhance payment convenience for customers. The launch event took place on February 5, 2017, at the bank’s headquarters. Speaking at the ceremony, Neb Bank CEO Ato Henok Kebede highlighted the significance of these new digital solutions in simplifying business transactions and improving financial accessibility. Neb Amber Pay, one of the newly introduced platforms, enables businesses to receive payments securely and efficiently while providing real-time monitoring of financial activities via mobile devices. This application supports multiple payment methods and is particularly beneficial for businesses with multiple sales personnel, as it allows them to process transactions from a single account using a mobile application. The second product, Neb Paystream, is designed to facilitate online transactions, allowing businesses to receive digital payments for the services they provide. Ato Henok emphasized that this innovation caters to the growing demand for seamless online financial solutions in the business community. The CEO further noted that the launch of these digital services aligns with Neb International Bank’s commitment to technological advancement and customer convenience. By embracing innovative financial solutions, the bank aims to enhance operational efficiency and drive digital transformation. Neb International Bank reaffirmed its dedication to continuously integrating new technologies to improve its services, ensuring customers have access to cutting-edge digital banking solutions.

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